Service Account Coordinator

Job Title: Account Coordinator I

Job Type: Full Type, Non-Exempt

Department: Service Department

Direct Report: Service Manager

Our Start:

BOSS Facility Services, Inc. is a nationally recognized leader in the facility maintenance industry. With major retail, finance, and corporate accounts, BOSS provides clients with unparalleled response times and communication, as well as delivering exceptional results on every project. The company was founded in 2001 and its industry experience and white glove service helped fuel its tremendous growth. Twenty-three years later, BOSS’ name and reputation are synonymous with industry leaders and continue to be rooted in the core family contributors who have been managing since day one!

Job Summary:

BOSS Facility Services is hiring for a Client-focused, detail-oriented individual with exceptional organizational and communication (writing, speaking and listening) skills for an Account Coordinator I position in our Service Department. This position is full-time and requires you to be on site for the evening shift, Monday through Friday. Some overtime, including weekends, may be required. Reliable individuals with a strong work ethic who can effectively multi-task in a fast-paced work setting are strongly encouraged to apply. Our ideal candidates must have Office 365 experience and understand the importance of customer service as well as the urgency it often requires.

Job Responsibilities will include but are not limited to:

  • Ensuring all notes and correspondence are well documented in database.
  • Monitoring status on materials ordered.
  • Finalizing completed work orders to ensure all necessary information is received.
  • Performing other related duties as assigned.

Please Note: Training is provided on in-house software. Individuals must be highly organized, resourceful and results oriented, with the desire and ability to take the initiative and multitask in a fast-paced service-oriented environment that is focused on growth. Our expectation is that you are career oriented and should be interested in furthering your professional development in our field.

Expectations:

  • Associate’s degree in a related field.
  • Career mindset
  • Excellent verbal and written communication skills (writing. speaking and listening)
  • Ability to convey information effectively.
  • Ability to work independently as well as with a team.
  • Ability to prioritize tasks effectively.
  • Strong organizational skills and attention to detail.
  • Proficient in Microsoft 365.
  • Ability to multitask.
  • Performing other related duties as assigned.

Benefits:

  • Competitive salary
  • Company Paid STD, LTD, Life AD&D Insurance, dental and vision plans, PTO, and benefits package.
  • Generous PTO and Paid Holidays.
  • Medical Insurance at 60% employer/40% employee share.
  • Family/dependent medical insurance is available.
  • 5 optional voluntary life benefits, as well as an FSA.
  • Generous 401(k) plan that includes discretionary profit sharing and safe harbor contributions after six months of consecutive employment.

Salary ranges from $18-20 per hour, depending on experience.

Company Overview:

BOSS Facility Services is a national maintenance organization that is truly “Built on Superior Service.” BOSS’ commitment to delivering both industry leading services at fair prices and superior communication with our clients has resulted in a rapidly expanding customer base.

Our staff brings together years of hands-on expertise across a wide array of industries such as HVAC/R, electrical, lighting, plumbing, and general maintenance throughout the continental United States, Hawaii, Puerto Rico, and Canada. The result is an unparalleled attention to detail and the ability to bring the correct human and technical resources to a job in order to fix the problem right the first time.

BOSS Facility Services is dedicated to providing our customers with a superior level of service.

Our culture is team-oriented and fast paced. We work hard and we play hard with seasonal celebrations, summer office BBQ’s and events.

BOSS Facility Services, Inc., is an equal opportunity employer.


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