Kevin Keingstein, youngest of the BOSS Keingsteins, joined the company in 2001, at the same time as his father. Fresh from Dowling College, he started as a part-time employee — answering phones and dispatching service calls — and worked his way up to become head of the Preventative Maintenance department. Along the way, he recruited vendors, bid major projects, and was instrumental in establishing the departments for all trades at BOSS.
Prior to joining BOSS, Kevin worked in HVAC. Having in-the-field experience, as well as having done nearly every job at BOSS, Kevin brings a wealth of knowledge to the table as a resource to clients. He is also the head of technical development at BOSS, implementing new computer systems and working to integrate new features of the client administration software.
Can you describe where you fit in at BOSS?
I’m in charge of the Preventative Maintenance department for HVAC. Basically, it’s my job to make sure we’re up to date with our quarterly analysis and that we keep up with our clients up to date. And since every client has different needs, it’s an entire job in itself to keep track of everyone. Like my brother, I’ve got experience from the ground up doing this kind of work in the field, and I think that really helps in coming up with solutions.
Are you *really* preventing anything? Why does it matter?
We are! Look, when you have a plan to replace out-of-date units and regularly check-up on equipment, you can forecast when things are going to go bad. And if you can get to them before they do, you’re going to save a ton of money. It’s cheaper to replace something small such as a contactor or belt before it goes bad than to wait until it fails. Waiting until something fails, when we all know it needs to be checked and replaced routinely, will only increase your odds of a major HVAC component failure that has bigger costs associated with it.. So yeah, preventative maintenance is one of the smartest things a client can do to cut costs.
You’re the youngest. Do you take orders from Keith and Kerri?
[chuckling] They try, but… No, I think everyone has their own role to play around here and we each do a good job of filling it. And the fact that it’s family, that doesn’t have much to do with it. If anything, it helps, because we know each other so well that we just work well with one another.
When you’re not at BOSS, where are you?
Flying. I love to fly. I’ve had my private pilot license since the age of 17, and I absolutely love it. Recently, my wife and I just had our first baby girl so I haven’t been able to do as much flying as I would like. It’s perfectly fine with me though because I have a new love and passion in my life.